Our metrics remain stable and AWS has indicated they have identified the issue and a fix. However, residual issues persist across several dependent vendors still recovering from the earlier outage. Traffic is flowing normally, though some requests may continue to experience intermittent latency or retries. We’ll continue to monitor until all upstream providers confirm full resolution.
Posted Oct 20, 2025 - 14:39 EDT
Update
Realtime Degradation — We’re investigating intermittent WebSocket disconnects linked to upstream cloud provider issues. You may see delayed/live updates fail to load. We’re rebalancing traffic now and will update when stabilized.
Posted Oct 20, 2025 - 11:47 EDT
Investigating
We are currently experiencing service disruptions due to an ongoing AWS outage affecting multiple regions. Our team is actively monitoring the situation and working to restore full functionality as quickly as possible.
We’ll post additional updates here as more information becomes available.
Posted Oct 20, 2025 - 11:31 EDT
This incident affected: app.captivated.works, Message Sending, and Message Receiving.